Privacy Policy

1. Information We Collect

• Personal Information: When you subscribe to our Services, we may collect personal information such as your name, email address, phone number, and any information you provide through contact forms or surveys.
• Usage Data: We collect information about how you interact with our website and Services, including IP addresses, browser types, pages visited, and the dates/times of access.
• SMS Interaction Data: If you opt into our SMS program, we log the messages you send and receive to manage your subscription and comply with carrier regulations.

2. How We Use Your Information

• Service Delivery: To provide, maintain, and improve our Services, including sending you requested content, alerts, and updates.
• Marketing: To send promotional communications (with your consent) and measure the effectiveness of our marketing campaigns.
• Analytics: To understand how users interact with our website and Services and to improve user experience.
• Compliance: To comply with legal obligations and protect our rights and the safety of our users.

3. Legal Basis for Processing (for residents of the EU/EEA)

Where applicable, we process your personal data under one or more of the following bases: (a) your consent, (b) fulfillment of a contract (e.g., delivering services you requested), (c) compliance with legal obligations, or (d) our legitimate interests, such as operating and improving our Services.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third‑party vendors who perform services on our behalf (e.g., SMS gateway providers, analytics platforms) and only under confidentiality obligations.
• Legal and Safety: Authorities or legal counsel when required by law or to protect our rights, safety, or the safety of others.
• Business Transfers: If we sell, merge, or transfer assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. SMS opt‑in records may be kept to comply with regulatory requirements and to demonstrate proof of consent.

6. Security

We implement reasonable physical, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

• Opt‑Out: You may opt out of marketing emails by clicking the unsubscribe link in our emails. To stop receiving SMS messages, reply STOP to our message.
• Access/Correction: You may contact us to request access to or correction of the personal information we hold about you.
• Cookies and Tracking: You can modify your browser settings to control cookies or use third‑party tools to manage tracking preferences.

8. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are aware of a child providing personal information to us, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the revised policy on our website with a new “Last Updated” date. Your continued use of the Services after such changes indicates your acceptance of the updated policy.

10. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please email Accounting@tierlevel.com or mail us at:

Tier Level Digital Marketing
Attn: Privacy Compliance
822 West Elgin
Broken Arrow, OK, United States

‍