Terms of Service

1. Acceptance of Terms

By accessing or using any services provided by Tier Level Digital Marketing (“Tier Level,” “we,” or “us”), including our website, SMS alerts, and related digital marketing products (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not accept these terms, do not use our Services.

2. Services

Tier Level provides digital marketing and business consulting services, including automated SMS alerts and content recommendations. These Services are intended for adults in the United States and may include promotional or informational messages about marketing strategies, scheduling reminders, and personalized prompts to help you improve your online presence.

3. Consent to Receive SMS Messages

By subscribing through our website or texting the designated keyword to our shortcode/long code (currently +1 850‑987‑0432), you consent to receive recurring automated promotional and informational text messages from Tier Level. Message frequency may vary. Message and data rates may apply. Reply STOP to cancel at any time; reply HELP for help. Consent is not required as a condition of purchase.

4. Use of Services

You agree to use the Services only for lawful purposes. You must not misuse the Services, attempt to gain unauthorized access, interfere with the Services, or transmit harmful code. You are responsible for any activity that occurs under your account or via your phone number.

5. Intellectual Property

All content, trademarks, logos, and other intellectual property provided through the Services are owned by Tier Level or its licensors. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written permission.

6. Disclaimer of Warranties

The Services are provided “as is” and “as available.” Tier Level disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, or non‑infringement. We do not guarantee that the Services will be uninterrupted or error‑free.

7. Limitation of Liability

To the fullest extent permitted by law, Tier Level will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Services. Our total liability to you for any claim arising out of or relating to these Terms or the Services is limited to the amount you paid to us (if any) for the use of the Services during the six months prior to the event giving rise to the claim.

8. Changes to Terms

We may update these Terms of Service from time to time. If we make material changes, we will post the updated terms on our website and update the “Last Updated” date. Your continued use of the Services after we post changes indicates your acceptance of the updated terms.

9. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any dispute arising under or relating to these Terms shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina.

10. Contact Us

If you have any questions about these Terms, please contact us at support@tierlevel.com.

‍